Reference

Our Legal Terms and Policies at 10club

This page sets out the legal basis on which 10club operates, the terms that govern your account, and the rights you hold over your personal data.

Terms of UsePrivacy PolicyCookie PolicyAccount TermsData Rights

Explore the Lobby Read FAQ

What Our Legal Terms Actually Cover

10club Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

10club's legal terms govern every interaction you have with our platform — from creating your account and making deposits via UPI, Paytm or PhonePe, to accessing our lobby, raising disputes, and requesting deletion of your data. These terms are written under the laws applicable in India

1
and are subject to change; we notify you of material updates via the email address on your account. Your continued use of the platform after a notified change constitutes acceptance of the revised terms. If any clause conflicts with mandatory Indian consumer-protection law, the statutory provision
2
prevails. We do not apply terms that waive rights you cannot legally waive. All monetary references on the platform are in Indian Rupees unless stated otherwise. For jurisdiction-specific eligibility, access depends on local law and is available where local law permits.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

For questions about our terms, data requests, or account disputes, you can reach the 10club legal and support team through the channels below.

Email Support Send legal queries, data-access requests or account disputes to our support address. We log every request with a reference number and respond in writing, usually within one to two working days.

Live Chat Our in-platform chat connects you to a support agent for account-level queries, including terms clarification and transaction disputes related to UPI, Paytm or PhonePe payments, during extended hours.

Help Centre Our Help Centre hosts the current version of every policy document, a searchable article library for account and legal questions, and step-by-step forms for submitting formal data or complaint requests.

HOW WE HANDLE THIS

Data Handling, Security and Your Account Rights

We hold your personal data only as long as your account is active or as required by applicable Indian law.

Data Collection

We collect only the data needed to operate your account — name, contact details, payment identifiers (such as UPI VPA…

Cookie Policy

Cookies on 10club are used for session management, fraud detection and performance analytics.

Account Security

Your account is protected by password hashing, two-factor authentication options and device-recognition checks.

Data Retention

Transaction records are retained for the period required under Indian financial regulations.

Your Rights

You have the right to request a copy of the personal data we hold about you, to correct inaccuracies, or…

Dispute Resolution

Disputes about account decisions or transactions are first handled by our internal review team.

Legal Questions You Are Likely to Have

These questions address what our policies mean for your account, your data and your rights as someone who uses 10club in India. Each answer reflects the current version of our terms; check back after any notified update.

Your account is governed by applicable Indian law. Access to specific features depends on local law in your state and is available where local law permits. Our terms specify that Indian courts hold jurisdiction for disputes arising from account use.

Send a written data-access request to our support email or through live chat. Include the email address linked to your account. We will verify your identity and dispatch a copy of your data within 7 working days of verification.

Yes. Submit a deletion request via email or the Help Centre form. We will delete or anonymise your data once any legally mandated retention period — such as transaction records required under Indian financial law — has passed.

Payment identifiers such as your UPI VPA or Paytm number are removed from active systems upon account closure. Encrypted transaction logs may be retained for the period required by Indian financial regulations, then deleted.

We send a notification to the email address on your account before any material change takes effect. The updated document is also published here with a revision date. Continuing to use the platform after the effective date indicates acceptance.

Contact our support team immediately via email or live chat. We will open a formal investigation and respond in writing within 48 hours. You also retain the right to raise a complaint with the relevant Indian data-protection authority.

Some features or game categories may be restricted depending on the laws of your state or territory. Eligibility is determined at the point of account creation and reviewed periodically. Access depends on local law and is available where local law permits.

Our Legal Terms and Policies at 10club

How to Reach Us on Legal Matters

Data Handling, Security and Your Account Rights

Data Collection

Cookie Policy

Account Security

Data Retention

Your Rights

Dispute Resolution

Legal Questions You Are Likely to Have

01 Which law governs my 10club account?

02 How do I request a copy of the personal data 10club holds about me?

03 Can I ask 10club to delete my account and all associated data?

04 What happens to my UPI or Paytm details when I close my account?

05 How will I know if the terms change?

06 What should I do if I believe my data has been mishandled?

07 Are there parts of 10club I cannot access based on where I live in India?

Related Pages