Reference

Your Agreement With 10club Explained Clearly

These terms set out the rules that govern your 10club account — from how you open it and fund it via UPI, Paytm or PhonePe, to how withdrawals…

Applies to all Indian accountsUPI, Paytm & PhonePe coveredWithdrawal rules includedJurisdiction-dependent accessLast reviewed by our legal team

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What These Terms Cover and Who They Apply To

10club Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

By opening an account on 10club you accept these terms in full. They govern every interaction — depositing funds through UPI, Paytm or PhonePe, placing wagers, withdrawing winnings and contacting our support team. We may update these terms when regulations or our services change; we will

1
notify you by email or in-app message before any material change takes effect. Continued use of your account after that notice constitutes acceptance of the revised terms. If any clause is found unenforceable under applicable Indian law, the remaining clauses stay fully in force. These terms
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do not override local statutes, and your eligibility to use the platform depends entirely on the laws of your state or territory.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR LEGAL TEAM

How to Contact Us About These Terms

If any clause in these terms is unclear, or if you need to raise a formal dispute, our support team is available around the clock to help you understand your rights and…

Live Chat Start a chat session directly from your account dashboard — our agents can clarify any clause, walk you through a withdrawal query, or escalate a formal dispute on your behalf within minutes.

Email Support Send a detailed query to our support address and we aim to respond within 24 hours. For legal or account-closure requests, email is the channel where we keep a written record for both parties.

Help Centre Our help centre hosts plain-language summaries of key clauses — payment timelines, account suspension procedures, and how to raise a data-access request — all searchable from within your account area.

HOW WE PROTECT YOUR ACCOUNT

Data Handling, Security and Your Rights at 10club

We hold your account data under strict internal controls and retain it only for as long as required by applicable law or legitimate business need.

Data We Collect

We collect the information you provide at registration — name, contact details, payment identifiers for UPI or Paytm — plus…

Cookie Policy

Our site uses session cookies to keep you logged in and analytics cookies to understand how pages are used.

Account Security

Passwords are stored as salted hashes; we never hold them in plain text.

Data Retention

Transaction logs and identity documents are retained for the period required under applicable financial regulations.

Account Changes

To update your registered mobile number, email address or linked UPI handle, submit a verified request through live chat or…

Data Request Contact

For formal data-access, correction or deletion requests under applicable law, email our data team directly.

Common Questions About Your 10club Account Terms

These answers address the clauses our account holders ask about most often — covering payment obligations, account suspension, data rights and how to raise a formal disagreement with us.

We can update terms when our services or applicable regulations change, but we notify you in advance by email or in-app message. If you continue using your account after the notice period, that constitutes acceptance of the revised terms.

Any confirmed balance held in your account wallet at the time of suspension remains yours. We will process a return to your verified UPI or Paytm account after completing any required compliance checks, which we aim to finish within seven working days.

Email our data team with the subject line 'Data Access Request' from your registered address. We acknowledge within 72 hours and fulfil the request within 30 days, sending a structured file covering your account, transaction and communication history.

These terms are interpreted in line with applicable Indian law to the extent permitted. Where local state or territory regulations impose additional or conflicting requirements, those local rules take precedence for account holders in those regions.

Raise a dispute through live chat or email within 30 days of the transaction date. Include your account ID, transaction reference and a brief description. Our team investigates and responds with findings within five working days of receiving all required details.

You may request account closure through live chat or email at any time. Following closure we retain transaction records for the legally required period, then delete or anonymise them. Pending withdrawals are processed to your verified PhonePe or UPI account before closure is finalised.

Access to 10club and the scope of services available to you depend on local law and are available only where local law permits. Some features or wager types may be restricted in certain states; the terms apply to whatever services are lawfully available in your location.

Your Agreement With 10club Explained Clearly

How to Contact Us About These Terms

Data Handling, Security and Your Rights at 10club

Data We Collect

Cookie Policy

Account Security

Data Retention

Account Changes

Data Request Contact

Common Questions About Your 10club Account Terms

01 Can 10club change these terms without my consent?

02 What happens to my funds if my account is suspended?

03 How do I request a copy of my personal data?

04 Are these terms governed by Indian law?

05 What is the process for disputing a transaction under these terms?

06 Can I close my account and have my data deleted?

07 Do these terms apply differently based on which state I am in?

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